Frequently Asked Questions
How do I enroll my pooch at K9 Cabana Dog Resort & Spa?
What vaccines are required?
We require proof of the following vaccinations prior to arrival:
- Records should be faxed to (866) 431-9545 or scanned and emailed to firstname.lastname@example.org
- For dogs under one year old, we also require a negative fecal test
What will my dog do all day?
Our canine guests spend their days playing and socializing. Our fun-filled facility, created and designed with doggie needs in mind, includes the area’s first Doggie Splash Park as well as indoor and outdoor play areas. Our furry friends spend their days playing with one another, splashing in the Splash Park, or simply relaxing!
Drop-off times are between 7:30 AM-9:00 AM on weekdays for day care and after 8:00 AM for boarders.
What will my dog do all night?
Sleep! While our days are fun-filled and jam-packed, our canine guests retire in the evening to their comfy beds. Our 24-hour staff is on standby to supervise while our furry friends sleep soundly.
What if we’re going on vacation?
At k9 Cabana, your dog will be on vacation as well! We love it when our friends stay over for a slumber party. Our resort guests are treated with the utmost care. They will spend the day keeping busy with dog day care activities. In the evenings, they will enjoy relaxing in their private cabana. For an additional fee, your pooch can sleep with our overnight staff!
What if we have more than one dog?
We offer a 25 percent discount for additional furry family members living in the same household.
If my dog can’t or won’t participate in active play, what happens?
No problem! If your dog doesn’t want to hang with the others, he or she can hang out in a private cabana, stay in a quiet play area, or help the Pack Leader supervise the playground.
What about food?
If your dog is staying overnight, please bring one ziplock bag of food for each serving your dog will enjoy. It can’t hurt to bring a couple of extra bags in the event you need to extend his/her stay unexpectedly. We prefer not to change foods since it may upset his/her tummy. If he/she runs out of food, we can provide an in-house meal for an additional cost.
Day care guests are not typically fed meals. However, puppies or special-diet guests can provide their lunches in a marked container/ziplock bag.
What happens if there is an emergency?
We take every precaution possible to keep our guests safe’ however, if an emergency occurs, we will:
- Stabilize the situation
- Contact pet parents and/or emergency contact you provide to us
- Transport to vet (during business hours) or emergency facility (if needed)
My dog is aggressive. Can they still apply?
Unfortunately, no. It is important that we put the safety of all of our guests (as well as employees) first. If your dog has aggressive behavior, however, we offer training services to help with your needs.
What is the protocol for evacuation?